Technical Account Manager

About the role

As a Technical Account Manager at SecuryxAI you will be the technical bridge between our largest customers and the product team — managing complex integrations, troubleshooting edge cases, and ensuring customers get the maximum technical value from the platform.

What you’ll do

• Own the technical relationship for a portfolio of enterprise accounts
• Lead integration design sessions for connecting SecuryxAI to customer tool stacks (ITSM, cloud providers, identity providers)
• Troubleshoot complex product issues and coordinate resolution with Engineering
• Conduct technical onboarding workshops covering API, integrations, and data model
• Document customer-specific configuration and integration patterns for knowledge base
• Identify technical blockers to adoption and drive resolution cross-functionally

What you’ll bring

• 4+ years in a TAM, solutions engineering, or technical CSM role at a SaaS company
• Comfortable reading API documentation, writing basic scripts, and explaining technical concepts to non-technical stakeholders
• Experience managing integrations with enterprise IT environments
• Strong project management skills for complex multi-stakeholder deployments

Nice to have

• Background in security tooling, SIEM, or GRC platform integrations
• Experience with REST APIs, webhooks, and JSON/YAML configuration
• Familiarity with cloud infrastructure concepts (AWS, Azure, GCP)

What we offer

• Competitive equity + salary benchmarked to top-25% of market
• 100% remote-first (async-first culture)
• Unlimited PTO + company holidays
• Health, dental, vision insurance (US employees)
• $2,000/year learning & development budget
• Home office stipend ($500 setup + $100/month)
• Annual team offsite

Apply for this role

Fill out the form below. After submitting, please email your resume to careers@securyxai.com with your application ID (shown after submission).